Employment Opportunities

Founded in 1863, BHS is a nationally recognized urban history center comprised of a museum, scholarly research library, and education center dedicated to preserving and encouraging the study of Brooklyn's extraordinary 400-year history. The mission of the Brooklyn Historical Society (BHS) is to connect the past to the present and make the vibrant history of Brooklyn tangible, relevant, and meaningful for today’s diverse communities and for generations to come.

Brooklyn Historical Society is an Equal Opportunity employer

Brooklyn Historical Society is dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, the presence of any mental, physical, or sensory disability, sexual orientation, or any other basis prohibited by federal or state law.

Full-time & Part-time Positions
    - Visitor Services and Events Associate (Part-Time)
    - Visitor Services Coordinator
    - Retail and Visitor Services Manager
    - Development Officer 
    - Teen Council Program Coordinator
Internships
Volunteer Opportunities

Full-time & Part-time Positions

Visitor Services and Events Associate (Part-Time)

Brooklyn Historical Society (BHS) seeks a dynamic and outgoing individual to join our part-time Visitor Services Staff. This is an exciting opportunity to represent a growing cultural organization in Brooklyn and be part of our engaging programing and thriving rental business. Visitor Services & Events Associates are the first contact the public has with the institution and play an invaluable role in defining the tone of each visitor's experience. VS Associates assist the public at our reception desk during museum and library hours and work closely with our public programs and development teams at events that range from panel discussion to wedding rentals. VS Associates will take pride in their knowledge of the organization and guide visitors by answering questions and providing an overview of what BHS offers.

Responsibilities:

In order to be successful in this position applicants must have strong customer service skills and be able to create a welcoming and engaging environment for the public. The ideal candidate will take a leading role in daily operations at the reception desk; interfacing with the public in a friendly and welcoming manner, handling admissions, reception, and retail sales. He or she will also demonstrate an ability to drive Gift Store and Membership sales through proactive customer service. This position works closely with our Visitor Services, Retail, and Development Departments, serving a support role during programs and special events. Applicants must be available evening hours for rentals and public programs. Weekly schedule may fluctuate but will involve working a minimum of one, and a maximum of three, 8-hour shifts each week (15-25 Hours/Week, weekdays, evenings, weekends).

Qualifications:

• Minimum of 2 years' experience in visitor services, retail floor, sales, or customer service position.
• Experience handling cash and reconciling daily sales.
• Superior customer service skills.
• Ability to drive retail sales through attentive customer service.
• Demonstrated ability to problem-solve quickly and efficiently.
• Proactive, action oriented team member willing to take direction from supervisors.
• Excellent interpersonal, communications and technological skills.
• Team-player with an engaging, outgoing personality.
• Prior events or hospitality experience at a cultural organization, event space, restaurant or catering company.
• Knowledge of and enthusiasm for Brooklyn and NYC history and culture a plus!

Compensation:  

This is a part-time, paid position offering compensation of $14/hr.

To Apply:

Please e-mail resume to apply@brooklynhistory.org, with the subject line "Visitor Services & Events Associate."

Posting Date:  

March 13, 2017


Visitor Services Coordinator

The Brooklyn Historical Society seeks a full-time Visitor Services Coordinator to help manage the daily operations of this growing department. The position is responsible for scheduling part-time Visitor Services (VS) staff in what will soon be two locations (128 Pierrepont Street and the Empires Stores in DUMBO); assisting in hiring, training and supervising PT VS staff; coordinating front desk operations; and reporting weekly attendance numbers. The position also assists in various retail capacities.

Responsibilities:

• Assist in overseeing front desk operations, including reception, admissions, program ticketing, visitor safety, information requests, stocking of store, and opening and closing procedures. Run morning team meetings to review daily operations and logistics
• Assist in overseeing daily operations of the department including cash reconciling, deliveries, school tours, maintenance visits
• Coordinate shift schedules to provide front desk staff for museum hours, retail, education and public programs, rentals and special events, including routinely meeting with other BHS departments to review their VS needs
• Track, report, and evaluate attendance numbers and revenue figures; reconcile daily sales, and maintain attendance spreadsheet for board reports, grants and other uses
• Assist with training part-time staff, interns, and program volunteers to carry out front desk operations and set the standard for customer service
• Coordinate with the Finance Department to enroll new staff members, issue ID cards, and adequately train staff to become familiar with the building and policies and procedures
• Facilitate public access to the building for a broad audience including daily museum visitors, students, tourists, Trustees, appointments and deliveries
• Manage VS calendar, part-time shift schedule calendars (Google), and all other departmental calendars related to institutional programs and events
• Coordinate with facilities staff to ensure clean, safe operations, troubleshooting when necessary
• Oversee front desk technology and troubleshoot systems when needed
• Assist in updating and maintaining VS training manual, part-time employee building guide, and other miscellaneous operation forms
• Represent the institution in a friendly, helpful and informative manner at the front desk and at public programs
• Additional administrative tasks including submitting book sales report to NY Times on a weekly basis, and monitoring attendance for NY Pass, Cool Culture, and Twin America
• Monitor time off requests, vacation, and sick days for VS staff

Qualifications:

• Highly organized
• At least three years of full-time work experience, preferably in the retail and/or retail world
• B.A. degree
• Fluent in Microsoft Word and Excel
• Excellent communications skills
• Strong customer service ethic
• Experience keeping financial records
• Creative team-player who thrives in a fast-paced environment
• Proven trouble shooting and problem-solving abilities
• Supervisory experience a plus
• Aptitude and comfort with technology, software, and data analysis

Compensation:  

Commensurate with experience. Position includes full health benefits and paid vacation.

To Apply:

Please e-mail resume, cover letter and two references to apply@brooklynhistory.org, with the subject line "Visitor Services Coordinator."

Posting Date:  

February 22, 2017


Retail and Visitor Services Manager

The Brooklyn Historical Society (BHS) seeks an experienced retail and visitor services professional to lead the department that manages the daily operations of our store and front desk staff. This position is responsible for hiring, training and supervising 2-4 FT staff and a fluctuating number of PT staff; coordinating with numerous BHS departments including facilities, security, finance, programming, and development to ensure smooth operations of the store/front desk for the general public and at events; and managing the growing retail business at BHS’s soon to be two locations -- our main site in Brooklyn Heights and our new satellite gallery in DUMBO. This position will play a critical role in the planning of the April 2017 opening of the new DUMBO space.

At an exciting point in the 154 year history of Brooklyn Historical Society, this position offers tremendous opportunity for growth. It reports to the Vice-President of Programs and External Affairs.

Responsibilities:

• Oversee, organize, and lead a department of 2-4 full time and approximately 10-15 part time Visitor Services and Retail employees, including defining staff roles and responsibilities, team-building, training, performance reviews, and handling disciplinary issues with goal of delivering first-rate customer service
• Maintain the daily operations and continued growth of the Brooklyn Historical Society stores with an eye towards increasing store revenue and expanding the wholesale business
• Work with Finance to maintain sales reports on a daily, weekly, monthly and annual basis. Reconcile sales data with finance department, assuring impeccable internal controls. Oversee inventory counts 4 times/year
• Create and track departmental budgets and expenses
• Interface with facilities, cleaning, and security staff to provide a top-notch, clean, and secure experience to BHS visitors
• Guide and assure appropriate staffing and inventory levels
• Generate monthly reports and analyses of revenue and sales for BHS President, Vice-President Programs, and Board of Trustees. Maintain statistics on a daily, weekly, monthly and annual basis
• Manage point of sales system including future upgrades and switching to new POS systems in upcoming years
• Plan and oversee the launch of the new store in BHS DUMBO including hiring and setting-up procedures and systems
• Some floor responsibilities, weekend work and expectation that the manager will spend time on the frontlines of visitor interaction
• Plan for growth of the new wholesale business, including creating systems to maintain efficient fulfillment of orders, shipping logistics and excellent customer service
• Planning and growth of original product development by leveraging BHS’s vast collection
• Regularly review applications for PT staff positions with the aim of hiring a diverse and talented staff for roles that often have rapid turnover
• Regularly review and improve front of house procedures and policies
• Strategize and plan for on-going excellence of customer service and improved retail business

Qualifications:

• 4 to 5 years’ experience in retail and service industries
• At least 2 years’ experience in a supervisory and hiring capacity
• B.A. degree in retail, business, or related field
• Ability to motivate and lead a large PT staff as well as serve as serve as the key internal contact for other BHS departments
• Knowledge and experience with retail software systems (ShopKeep a plus)
• Aptitude and comfort with technology, software, and data analysis
• Excellent written and verbal communications skills
• Strong customer service ethic
• Creative team-player who thrives in a fast-paced environment
• Quick thinking, trouble shooting and problem-solving abilities
• Museum retailing experience a plus
• Understanding of product development a plus, in particular use of collections for products

Compensation:  

Commensurate with experience. Position includes full health benefits and paid vacation.

To Apply:

Please e-mail resume, cover letter and 3 references to apply@brooklynhistory.org, with the subject line "Retail and Visitor Services Manager."

Posting Date:  

January 24, 2017


Development Officer

Brooklyn Historical Society (BHS) has an immediate opening for an energetic self-starter to join BHS’s development team. This highly visible position on the front line of the institution’s donor engagement efforts.

Reporting to the director of development, the development officer will be responsible for: managing a pool of 80-100 corporate and individual prospects; actively identifying viable individual and corporate prospects and prepare research on new and existing prospects; assist with prospect management; and provide support for select development special events and projects.

Responsibilities:

• Individual and Corporate Giving (70%)
    o Drive relationships with a pool of 80-100 indivdual and corporate prospects through face-to-face meetings, correspondence and other direct contact with decision makers
    o Draft proposals, budgets and other materials for individual and corporate solicitations and engagement, working in concert with internal stakeholders (education, library, public
history, finance and others)
    o Working in concert with the director of special events and annual giving, solicit gifts related to two annual gala events
    o Working in concert with the director of development, create and execute an planned giving initative and annual campaign
    o Attend BHS public programs and other events to meet and engage current and prospective donors
• Prospect Identification, Research & Management (20%)
    o Proactively identify new prospects for BHS and create actionable strategies for engaging them
    o Proactively identify opportunities for increased giving from existing donors
    o Research and prepare strategy and briefing materials on individual, corporate, government, and foundation donors and prospects and
    o Prepare reports and update prospect management system
    o Ensure information from all areas of development activity (president’s office, director of development, external affairs, and others) are reflected in prospect management system
• Assist with development events and projects as needed (10%)

Qualifications:

• Bachelor’s degree
• Minimum 3-5 years directly related experience in a not-for-profit setting
• Demonstrated ability to meet revenue goals in fundraising capacity
• Excellent verbal, written and interpersonal skills
• Ability to interact with a wide range of constituents
• Initiative and independence combined with the ability to work as part of a team
• Meticulous attention to detail
• Ability to work collaboratively and engender trust and mutual respect with internal and external stakeholders
• Experience with Raiser’s Edge highly preferred
• Microsoft Word and Excel experience essential
• Ability to attend evening and weekend events as required
• Energetic, self-motivated, flexible, and adaptable with a sense of humor

Compensation:  

Commensurate with experience. This is a full-time position with health benefits and paid vacation.

To Apply:

This position is available immediately. Those with an interest in the position and having the required qualifications should send a cover letter with salary requirements, resume, and three professional references to: apply@brooklynhistory.org. The subject line of the email should read: "[last name] Development Officer." No phone calls, please.

Posting Date:  

January 18, 2017


Teen Council Program Coordinator (Part-time, Temporary)

Since 2007, BHS has dynamically responded to its mission to connect past and present for Brooklyn’s diverse communities and for generations to come through high-impact youth afterschool programs that invite Brooklyn teens into the museum to develop exhibitions and programs for BHS’s visitors of all ages.

BHS seeks a Teen Council Program Coordinator to lead the spring 2017 Teen Council. Brooklyn Historical Society’s Teen Council will meet biweekly, February through May to develop pop up exhibition panels featuring portraits and biographies of Brooklynites. The panels will be professionally designed and produced as a part of the project and will be displayed in BHS’s landmark building. The Teen Programs Coordinator will implement and/or coordinate all student-facing aspects of the afterschool program, including developing a curriculum for the 28 program sessions; inviting guest speakers and coordinating outside trips to cultural resources across the city; facilitating peer to peer and institutional review of student work; liaising with graphic designers and exhibition staff; and helping teens to plan an exhibition opening the first week of June. Program sessions run Tuesdays and Wednesdays, 3:30 – 5:30 pm February 28 – May 31. The Teen Council Program Coordinator reports to the Director of Education.

Qualifications:

 • Excellent written and verbal communication skills
• B.A. or equivalent work experience in history, education, arts administration, museum studies, or other related field (graduate work preferred; pre-doctoral candidates strongly encouraged)
• Prior experience leading teen programs in museums, classrooms, or informal settings
• Cultural competency and ability to communicate well with diverse groups of learners
• Interest in and working knowledge of U.S. history (Brooklyn history knowledge preferred)
• Working knowledge of the NYC Department of Education and/or Department of Youth and Community Development
• Punctuality and dependability

Additional Desired Qualifications:

• Multiple language fluency
• Experience in exhibition development or visual storytelling
• Experience with NYC cultural institutions and teen programs

Schedule/Time Commitment:

• Lead all program sessions, Tuesdays and Wednesdays, 3:30 – 5:30pm, February 28 – May 31, 2017
• Additional time allocated for meetings, reporting, and planning time.

Compensation:  

• $25/hour
• Paid sick leave in accordance with NYC law
• Free/discounted admission to BHS Public Programs; 20% discount at museum shop=

To Apply:

Write “Teen Council Program Coordinator” in the subject line and email a resume and cover letter detailing your availability and interest to apply@brooklynhistory.org.

Application Deadline Extended to January 27. 2017

Start Date: February 2017

Posting Date:  

January 9, 2017

Internship Opportunities

Library & Archives    Public Programs & Communications     Development 
Public History    Education    Retail

Library & Archives

There are no internship opportunities available with this department at this time. Please check back again in the future.


Public Programs & Communications

There are no internship opportunities available with this department at this time. Please check back again in the future.


Development

Seasonal Development Internship

Brooklyn Historical Society is currently seeking a development intern. The successful candidate will learn about fundraising operations inside a nonprofit organization and will gain valuable experience and skills applicable for careers in the nonprofit, cultural and marketing sectors. Internship may be extended and applicable to additional departments (Education, Library) if student is interested.

Position Details:

Responsibilities include but are not limited to:
•Administrative: Research and prepare reports; assist with office filing and day-to-day tasks, may include some travel for errands around the city.
•Special Events: Assist Special Event Coordinator with special events. Help prepare guest lists; liaison with vendors and volunteers. Attend day-of events as needed. Conduct interviews and compose blog entries to be published on our BHS blog.
•Membership: Assist with Raisers Edge database, mailings, and other special projects and events as assigned.

Skills and Experience:

•Candidate must be interested in learning about non-profits.
•Possess excellent writing, computer, organizational and communication skills
•Knowledge of MS Office (Excel, Word, PowerPoint) and social media (Facebook, Pinterest, Twitter).
•Graphic design skills, Adobe Photoshop and Raiser’s Edge experience are a plus but not required.
•Familiarity with or interest in Brooklyn is helpful.

Hours:

Flexible during 9am-5pm business work week. 16-20 hours per week, depending on availability and requirements of student and program.

Salary:

•Unpaid, but credit may be obtained for participation in this program; interns are expected to make a commitment to a full summer and/or semester of work.
•Published credit for written content on the BHS blog.
•Includes free, unlimited admission to Brooklyn Historical Society’s Othmer Library, exhibits, programs and events and free admission to NYC museums and cultural institutions.

To Apply:

Submit a cover letter and resume to apply@brooklynhistory.org or fax to 718-222-3794. Please include "Development Internship" in the subject line. One letter of recommendation from a teacher/professor or former employer is preferred, but not required. Interviews will commence immediately.

Posting Date:

February 15, 2017

Public History

There are no internship opportunities available with this department at this time. Please check back again in the future.


Education

There are no internship opportunities available with this department at this time. Please check back again in the future.


Retail

There are no internship opportunities available with this department at this time. Please check back again in the future.


Volunteer Opportunities

Brooklyn Historical Society seeks volunteers for two separate programs, listed below. Volunteers can either act as docents in our library during Sunday afternoons or work on-call for other departments on an occasional basis. If you are interested in volunteering please send an email to volunteer@brooklynhistory.org, detailing your volunteer interests and including your resumé. Please indicate which of the volunteer programs you are most interested in.

On-Call Volunteers

These are volunteers who are called for special projects and occasional and seasonal work for various departments, including administrative work, special events, mailings, etc. Below are some of the skills Brooklyn Historical Society seeks in their volunteers.

    • Volunteers with experience in libraries, archives or collections to provide various duties on a project basis, including moving collections materials.
    • Greeters for library, public programs, and galleries, who will provide information on galleries, programs and public hours.
    • Assistance for administrative work, including regular mailings for development and public programs departments and organizational projects.
    • Assistance with publicity, social media and technology as needed.

A six month commitment of approximately 8 hours per month is required of all volunteers for this program. All volunteers are required to meet with the volunteer coordinate prior to beginning volunteer work.

Sunday Library Docents

Brooklyn Historical Society volunteer docents guide museum visitors in the Othmer library on Sunday afternoons from 1:00 to 5:00 pm. Brooklyn Historical Society's Othmer library houses world-renowned special collections and archives in a landmark space designed by architect George B. Post. Volunteers greet museum visitors and provide an introduction to the history of the library and its collections. The primary duties of the library docents are customer service and maintaining the safety of the collections.

A one year commitment of approximately 8 hours per month is required of all volunteers for this program. All volunteers are required to meet with the volunteer coordinate prior to beginning volunteer work, and to attend a training with the volunteer coordinator and the director of the library and archives.